You've got questions? We have answers!
Q: WHAT ARE THE BASICS I MUST CONSIDER WHEN TAKING MYSELF ON THE WEB?
1. THE WHY?
Maybe you already have your business, you have sold some product but you want more! Why do you want more? Why you need new branding? What effect will it have for you? Is your business all in place and ready to take on new growth?
2. WEBSITE DEVELOPMENT
Our Jacksonville Florida team will work with you one on one to develop a great website with all the cool little features needed to make you stand out in a crowd of others that look just like you!
3. SEO & SOCIAL MARKETING
Search Engine Optimization (SEO) is a MUST with having a website. We’ll take you to the top of Google and also help you become very likeable on Social Networks. These two together will push your brand up.
Q: ARE THERE ADDITIONAL FEES I WILL PAY AFTER THE PROJECT IS COMPLETE?
Ongoing fees you will have annually are for your shared web hosting and domain registry, which essentially like paying your annual property taxes when you own a home. Further, you can choose whether or not to keep us on retainer month-to-month to make further website updates for you.
After your website is complete, we do offer a monthly retainer service to have us keep up with updates to your website, expanding your SEO reach and making design changes for you. You may want to consider this cost after the design is completed. So people are comfortable with making further changes on their own, but most of our clients hire us to handle it for them.
If you are creating an online shop, other additional fees you may encounter would be from your chosen payment processor (Paypal, Authorize.net, etc.). We do offer the designing of e-commerce websites!
Q: DO YOU OFFER PAYMENT PLANS?
We require a 50% down payment to begin your project and 50% upon completion. Under special request circumstances we may adjust your payments into 3,6,9 or 12 payments. We do make this exception on a case by case basis. Please inquire with us today!
Q: I HAVE QUESTIONS, CAN YOU CALL ME OR CAN I HAVE YOUR NUMBER?
Due to multiple projects we are working on at the same time that need our immense coding concentration, we are only available to speak to you via a phone appointment. Our preferred method to voice chat is through Skype or Google Hangouts. After the contract is signed we will have an inaugural voice call together to ask some questions and get to know each other. However, we do prefer to have all communications by email to help us stay organized. This allows us to look back at all past client communications history and to quickly get back to you in the midst of working on multiple projects at once.
Q: MY SECOND COUSINS FRIEND DESIGNED MY WEBSITE, CAN YOU MAKE EDITS TO IT FOR ME?
Because usually if your second cousin’s friend did your original website, it probably looks like your second cousin’s friend did the website. We only work on our own projects start to finish to maintain our top quality product. We take time in knowing your brand and designing a professional grade website custom to your needs.
Q: WHAT SERVICES DO YOU OFFER?
We offer Website Design, Search Engine Optimization, Graphic Design, Social Media Marketing, Commercial Photography and Commercial Videography.
Q: WHERE ARE YOU BASED OUT OF?
We are a team of Website Designers in Jacksonville Florida. We have worked with clients from New York, Portland, Seattle and San Diego. A fun fact is that along with being Web Designers from Jacksonville Florida we are also fluent in Search Engine Optimization Jacksonville and Social Media Marketing.
Q: AM I CREATIVE ENOUGH TO WORK WITH YOU?
Everyone is creative and artistic in their own way!
Q: HOW DO I GET STARTED?
Scroll down to our contact form, tell us a little more about your project and what you’re looking for! We will then send you a questionnaire asking some more questions, followed by a proposal listing the services we believe you will most benefit from. We prefer to not disclose our pricing publicly as each client will need different services from us. We look forward to talking!
Q: HOW LONG DOES A CUSTOM WEB DESIGN TAKE? WHAT IS THE PROCESS?
The time frame for custom sites varies depending on the scope of the project, how much information is readily available by you when we start, and how available you are to answer emails and provide information & feedback. You should generally allow 2-5 months for your project to be completed according to how responsive you are as we mold the clay you give us.
Q: DO I NEED TO KNOW OR LEARN HTML OR BUY ANY SPECIAL SOFTWARE? WHAT IF I AM NOT COMPUTER SAVVY?
You do not need to know any HTML. We work on a Wordpress backend specifically, and can be easy to learn if you want to try. But for those that want nothing to do with maintaining their site, this is why we offer the retainer fee after the project is completed. If you choose to not use the retainer fee and choose to learn how to edit within Wordpress to make your own changes, you’re certainly welcome to.